1. Protection of Your Privacy
At our organisation, your privacy is of utmost importance. Our policy is simple and transparent:
- Any information you share with us stays with us.
- We do not rent, sell, lend, or otherwise distribute your personal information to anyone for any reason.
- This includes your contact information and order-specific information.
- Access to your data is strictly limited to a few authorised employees with special access privileges.
Although we may occasionally compile general demographic information based on your orders, this information remains strictly within our organisation and contains no personally identifiable data.
2. Information Collected
To enable you to place an order on our website, we collect the following basic information:
- First Name
- Last Name
- Address
- City, Zip Code, State, Country
- Phone Number
- Email Address
Additionally, our systems automatically collect certain technical details such as your computer’s internet connection, including your IP address, when you visit our site.
- IP address information helps us deliver pages, customize site experience, calculate visitor numbers, and understand geographic distribution.
- Your IP address does not personally identify you.
3. Information Modification
You may modify your personal details at any time by accessing the “Edit Profile” option on our site.
4. Information Sharing
We do not rent, sell, barter, or give away your information to anyone. However, for the purpose of fulfilling your orders, some limited information may be shared with:
- Courier companies
- Credit card processing companies
- Vendors and suppliers
We may also share information if:
- Required by law enforcement authorities
- Required by court order, judicial, or administrative processes
Needed for fraud detection, site security, or protection of rights and safety of our site, employees, users, and affiliates.
5. Information Usage
Your collected information is mainly used to:
- Confirm and process orders (via email communication)
- Respond to customer service queries
- Send newsletters, discount offers, or coupons if opted in.
We ensure that all other information collected is confidentially stored and disclosed only as required by law or for dispute resolution purposes.
6. Payment Security
- Your credit/debit card or net banking information is secure with us for online transactions.
- Payment processing is carried out in real-time upon order submission.
- We take all necessary measures to protect your personal and financial data.
7. Law Enforcement Compliance
We may disclose your information if:
- Required by law
- Mandated by court orders or administrative processes
8. SMS Policy
Our customers may receive transactional or promotional messages on their registered mobile numbers.
9. Content Declaration
We further declare that our communication, including SMS, email, and web content, will not contain any material that:
- Is infringing, libellous, defamatory, obscene, pornographic, abusive, harmful, threatening, harassing, tortuous, offensive, hateful, racially, ethnically or otherwise objectionable, misleading, or illegal.
- Constitutes unsolicited or unauthorised advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.